CANCELLATION POLICY

The site will charge your card to hold a deposit that goes towards your total at the appointment. You will receive text reminders to confirm your upcoming appointment. If you cancel an appointment less than 24 hours in advance, it will result in forfeiting your $40 deposit and charged 50% of the total service charge to a card on file. No communication may result in being blocked from booking future appointments with Flawless by Kay. Please show up on time for your appointment. There will be a 10 minute grace period but after 10 minutes late may result in forfeiting your appointment & considered a last minute cancellation. For every 15 minutes late to your scheduled appointment time will result in a $20 late fee charge. If you need to cancel or reschedule please let me know 24-48 hours in advance. Please be mindful when rescheduling and try not to reschedule multiple times for the same appointment. All deposits are final and no refunds will be made. Three late cancellations will result in being blocked from booking future appointments. Thank you for booking and thank you for being considerate of my policies.